News & Events

Konica Minolta Business Solutions U.S.A. Honors Lewis Digital with a
2008 Pro-Tech Service Award for Service Excellence

RAMSEY, NJ and Tallahassee, FL - February 2008 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Lewis Digital of Tallahassee, FL has been honored with a 2008 Pro-Tech Service Award. The Pro-Tech Service Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.

“Providing excellent service has become increasingly important in our industry. Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, vice president, solutions support and development, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for a Konica Minolta dealer and Lewis Digital should be very proud of its achievement.”

A four-time Pro-Tech Service Award winner, Lewis Digital, headed by Tracy B. Lewis, President, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning bizhubTM products. To attain the Pro-Tech standard, each element of Lewis Digital's operation was evaluated and measured, including its: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“The Pro-Tech Service Award is a mark of distinction that we are proud to showcase. It symbolizes our commitment to offering the best business practices and the best in service. It certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. It shows to our customer that they can depend on us,” said Tracy B. Lewis, President of Lewis Digital.

About Konica Minolta Business Solutions

U.S.A. Konica Minolta Business Solutions U.S.A. Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhubTM multifunction products (MFPs); bizhub PROTM production printing systems; magicolor® desktop color laser printers and all-in-ones; and pageproTM monochrome desktop laser printers and all-in-ones. Konica Minolta also offers advanced software solutions, wide-format printers, microform digital imaging systems, and scanning systems for specialized applications. Headquartered in Ramsey, NJ, Konica Minolta delivers expert professional services and client support through an extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America.

'THE MARKET HAS SPOKEN'...KONICA MINOLTA RECEIVES SIX 2006 BERTL READERS' CHOICE AWARDS
BERTL End User and Reseller Awards Recognize KONICA MINOLTA's bizhub Color and Monochrome Product Excellence

RAMSEY, NJ and MANALAPAN, NJ - January 25, 2007 - KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. (KONICA MINOLTA) is pleased to announce that BERTL® Inc. has named Konica Minolta a 2006 BERTL Readers' Choice Award winner of three Readers' Choice Platinum Awards and three Gold Awards. The BERTL Readers' Choice Awards are based on results from BERTL's in-depth survey. Participants are from BERTL's international membership comprised of buyers, end users, and resellers who provide an overall rating of manufacturer performance in key categories from both buying and selling perspectives. The survey respondents rated 32 manufacturers on performance, ease of use, productivity, investment value, running cost, training, knowledge, installation, and other factors; and based on the survey results, BERTL readers awarded Platinum and Gold Awards in 11 End User and nine Reseller categories.

KONICA MINOLTA was awarded Readers' Choice recognition in the following categories:

End User Platinum Award: Speed & Efficiency of Installation:

Today, end users expect the MFP to work with minimal administrative effort and overhead. Device manufacturers and solutions providers now cater to the IT experts within the enterprise. This sophisticated group demands Web-based device configuration software, multi-device management software, and more comprehensive on-line documentation to make the configuration of MFPs faster and less-error-prone process.

End-users were polled to learn how they rate each manufacturer's channel on speed and quality of installation, with KONICA MINOLTA earning a Platinum Award. End User Platinum Award: Color Productivity (2nd YEAR IN A ROW):

Controlling color costs while maintaining high productivity is another critical issue, with manufacturers looking to deliver systems that satisfy both the need for controlling the high cost of color output while at the same time not hindering day-to-day productivity of the device.

End-users were surveyed to learn how they view color productivity of each manufacturer, with KONICA MINOLTA earning a Platinum Award for a second year in a row.

Reseller Platinum Award: Color Range (of Products) (2nd YEAR IN A ROW):

Color is a diverse, fast moving and aggressively fought-over market where resellers vie for lucrative after-sales market sales, placing everything from desktop printers and workgroup MFPs through to pre-press proofing solutions and production megaliths. This added complexity brings with it a more diverse range of requirements, workflow demands, and types of users than the monochrome arena. These variables in turn place higher challenges upon the manufacturer to create a diverse color range capable of satisfying all these needs.

End-users were surveyed to learn how they view the color range of products for each manufacturer, with KONICA MINOLTA earning a Platinum Award for a second year in a row.

End User Gold Award: Monochrome Productivity:

Within the enterprise, most documents are still printed in monochrome. Therefore, monochrome MFP speed and availability still remains the key factor in overall productivity. But productivity is much more than just "speeds and feeds." MFPs are now integrated with the rest of the IT infrastructure, and productivity relates more to keeping the entire workflow process running smoothly and efficiently.

BERTL asked its end-user readers to rate the productivity levels of their MFP devices. KONICA MINOLTA was awarded a Gold Award.

End User Gold Award: Monochrome Image Quality (2nd YEAR IN A ROW):

Monochrome still makes up the vast majority of document production in the world today. Monochrome image quality has come a long way in the last few years especially in the areas of halftone reproduction and fine line definition thanks, in large part, to advances in toner quality BERTL polled their end-user readers how they viewed each manufacturer's overall ability to deliver high-quality monochrome output. KONICA MINOLTA continues its excellence with a Gold Award for the second year in a row.

Reseller Gold Award: Monochrome Range (of Products):

Monochrome is still the dominant form of printing. Therefore users still expect manufacturers to have a strong monochrome lineup. And manufacturers strategically use a strong monochrome lineup to gain a following from resellers. The reseller's satisfaction with the monochrome range at its disposal is also dependent upon the customer mix with which it serves.

To understand this complex subject, BERTL surveyed their resellers to learn how successfully manufacturers have targeted their monochrome product range. KONICA MINOLTA was awarded a Gold Award on the merit of its monochrome line of innovative bizhub™ and bizhub PRO™ products.

BERTL is pleased that our large membership base is so proactive when it comes to responding to our surveys. The Readers' Choice awards that KONICA MINOLTA received are verification that this manufacturer's commitment to reliability and quality is not going unnoticed in the End-user and Reseller communities, says Margie Davis, BERTL Managing Director.

One end user from the BERTL survey had this to say, "Both the bizhub C250 and bizhub 420 are exceptional multifunction units. We found that these machines were superior to similar manufacturer's units. The fact that scanning was included at no additional charge was a huge bonus."

"KONICA MINOLTA is very honored to be a recipient of six BERTL's 2006 Readers' Choice Platinum and Gold Awards, including some for the second year in a row," said Bill Brewster, Vice President, Marketing, KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. "These awards represent the voices of the End User and Reseller communities, and highlight our unwavering commitment to reliability and image quality."

"We are especially pleased with the BERTL Readers' Choice Platinum Awards for our color products for the second consecutive year, recognizing the depth and breadth of our product line and the productivity we bring to our clients," Brewster added. In a relatively short period of time, KONICA MINOLTA climbed to the top market share position in color*, and we look to continue that momentum. Our innovative bizhub color products backed by the best after-sales customer care establish truly beneficial customer relationships, enabling us to continue our growth momentum."

About KONICA MINOLTA BUSINESS SOLUTIONS U.S.A. KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC., offers a broad range of multifunctional digital imaging solutions inspired by its bizhub brand of powerful solutions that serve as the central resource for document scanning, in-house printing, copying, faxing and electronic archiving and distribution. From high-quality color and monochrome bizhub systems for workgroups and small offices, to advanced high-volume bizhub PRO production printing systems for large corporations and print-for-pay services, KONICA MINOLTA is leading the industry toward integrated, networked hardware/software solutions that are more simple, reliable, and cost-effective. Complementing its bizhub solutions, KONICA MINOLTA also offers desktop laser printers, microform digital imaging systems, wide-format printers and scanning systems for specialized applications. Headquartered in Ramsey, New Jersey, KONICA MINOLTA delivers expert professional services and experienced, responsive client support, in addition to the world-class service provided through its extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. For more information, please visit KONICA MINOLTA at www.kmbs.konicaminolta.us.

About BERTL BERTL® Inc. is the primary source for objective, independent product-evaluation reports and comparative analyses on digital imaging devices and workflow solutions. BERTL's evaluation reports, customer satisfaction research, awards and product ratings are undertaken entirely at BERTL's expense for the benefit of its international subscriber base. At all times, BERTL's primary focus is the end user. Covering more than 5,000 products from all major manufacturers, BERTL publishes the world's most extensive library of evaluation reports on copiers, printers, MFPs, production and workgroup scanners, wide format devices, fax machines and color production equipment devices. BERTL reports, research and other industry informative services are available in a range of specialized subscription services. To learn more about BERTL, visit www.BERTL.com or telephone 1.732.761.2311.

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KONICA MINOLTA AWARDED "MOST RELIABLE 36 - 45 PPM COLOR MFP" BY THE OFFICE PRODUCTS ANALYST
The Annual Color Product Reliability Study Conducted by the Office Products Analyst (OPA) Recognizes
KONICA MINOLTA's bizhub C450 as "Most Reliable"

RAMSEY, NJ and ROCHESTER, NY- January 19, 2007 - KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. (KONICA MINOLTA) is pleased to announce that Office Products Analyst (OPA) named the KONICA MINOLTA bizhub™C450 color multifunctional peripheral (print, copy, scan and fax all in one device) the 2006 OPA Most Reliable 36-45 PPM Color MFP. The Office Products Analyst is the longest running, continuously published publication that focuses exclusively on the office automation industry. Published by Industry Analysts, Inc., the OPA conducts thousands of end-user and office equipment dealer surveys.

Each year, OPA conducts a study in which they ask service managers from copier/MFP dealers and resellers to rate the copiers, MFPs and printers they work with on a daily basis. Surveys were completed via extensive telephone interviews over the course of seven weeks. After a thorough validation process, there were 143 responses representing 10,452 color MFPs and printers. "The KONICA MINOLTA name has long been associated with quality color MFPs and Printers. Based on the results of our annual study, anyone in the market for a reliable, fast color MFP should strongly consider the KONICA MINOLTA bizhub C450," states Andy Slawetsky, President, Industry Analyst Inc.

"KONICA MINOLTA is honored to be a recipient of OPA's 'Most Reliable 36-45 PPM Color MFP' Award" said Bill Brewster, Vice President, Marketing, KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. "This award represents strong research and reporting of the facts of our unwavering commitment to reliability. Innovative products such as the bizhub C450 have enabled KONICA MINOLTA to capture the number one market share position in color in the United States.*"

Offering flexible document handling, efficient data distribution, and fast, versatile output, the bizhub C450 helps streamline workflow in offices that use both color and black & white documents. The bizhub C450 equips users with a powerful tool that enables the processing, sharing, and distributing of information-putting them at the forefront of information application.

The bizhub C450 gives you the flexibility to handle high-volume document traffic in any form, with output speeds of 45 ppm in B&W, 35 ppm in color, 38 ppm in scanning. You'll also have KONICA MINOLTA's all-in-one bizhub OP design to improve multifunctional performance, plus newly enhanced security features to help safeguard your essential information - and powerful PageScope™ software that enables you to manage networked devices, documents and print queues more efficiently.

About KONICA MINOLTA BUSINESS SOLUTIONS U.S.A. KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC., offers a broad range of multifunctional digital imaging solutions inspired by its bizhub brand of powerful solutions that serve as the central resource for document scanning, in-house printing, copying, faxing and electronic archiving and distribution. From high-quality color and monochrome bizhub systems for workgroups and small offices, to advanced high-volume bizhub PRO™ production printing systems for large corporations and print-for-pay services, KONICA MINOLTA is leading the industry toward integrated, networked hardware/software solutions that are more simple, reliable, and cost-effective. Complementing its bizhub solutions, KONICA MINOLTA also offers desktop laser printers, microform digital imaging systems, wide-format printers and scanning systems for specialized applications. Headquartered in Ramsey, New Jersey, KONICA MINOLTA delivers expert professional services and experienced, responsive client support, in addition to the world-class service provided through its extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. For more information, please visit KONICA MINOLTA at www.kmbs.konicaminolta.us.

About Industry Analysts The Office Products Analyst is one of the longest running imaging-industry publications. Published by market research and consulting firm, Industry Analysts, Inc. (Rochester, NY), the OPA conducts thousands of end-user and office equipment dealer surveys each year. Industry Analysts, Inc. also operates a test facility in Fairfield, NJ. Test reports may be downloaded from our website: www.industryanalysts.com.

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DID YOU KNOW??

You can buy remanufactured laser printer toner cartridges from Lewis Digital!!  Remanufactured toner cartridges are of equal quality and have the same print yield as an OEM cartridge.  Call us today to see how much money we can save you on your laser printer supply needs.

Lewis Digital has been offering laser printer repair for more than 15 years!  We can even put all of your printers under a monthly service contract for one low price.  Call 222-4418 today for details.